亲民、为民、便民——高山派出所暑期服务群众出实招
<!----><style type="text/css">html{font-size:375%}</style><link href="https://pic.app.fqlook.com/static/publish/css/style.css?v=1605251010499" rel="stylesheet" position="1" data-qf-origin="/static/publish/css/style.css?v=1605251010499"><!-- 付费贴--> <div class="preview_article "> <!----> <p>福清公安</p><p>亲民 | 为民 | 便民</p><p>高山派出所</p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pic.app.fqlook.com/forum/20230807182833front1_0_155891_FiN0Ydru6DOwzHKOUWQrGLty3Fot.jpg?watermark/3/image/aHR0cHM6Ly9waWMuYXBwLmZxbG9vay5jb20vYWRtaW5fRnYyNzVpbW1Hd0xnX0dTQ29mTWFoR3VkOHBiRC5wbmc=/dissolve/100/gravity/South/dx/10/dy/65/text/QOaZtOWkqTc4MA==/fontsize/400/dissolve/100/gravity/South/fill/I2E4YThhOA==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" alt="" width="1024" height="741" data-qf-origin="forum/20230807182833front1_0_155891_FiN0Ydru6DOwzHKOUWQrGLty3Fot.jpg?watermark/3/image/aHR0cHM6Ly9waWMuYXBwLmZxbG9vay5jb20vYWRtaW5fRnYyNzVpbW1Hd0xnX0dTQ29mTWFoR3VkOHBiRC5wbmc=/dissolve/100/gravity/South/dx/10/dy/65/text/QOaZtOWkqTc4MA==/fontsize/400/dissolve/100/gravity/South/fill/I2E4YThhOA==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" /></p><p>暑期以来,福清公安高山派出所迎来了办证业务的高峰期,日均接待群众百余人次,办结户籍、身份证、出入境证件、交通违法处理等各类业务110余件;最高峰时,140多平方米的服务大厅内有150多名群众排队办理业务。</p><p> </p><p>为有效应对业务高峰期,高山派出所以创建“一站式”综合服务窗口为契机,聚焦窗口服务“大民生”,提升公安服务“软实力”,着力解决人民群众的“急难愁盼”,全力打造亲民、便民、为民的服务窗口。</p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pic.app.fqlook.com/forum/20230807182855front1_0_155891_FpDr377HSDu-zC2p4yxitXdSMQPP.jpg?watermark/3/image/aHR0cHM6Ly9waWMuYXBwLmZxbG9vay5jb20vYWRtaW5fRnYyNzVpbW1Hd0xnX0dTQ29mTWFoR3VkOHBiRC5wbmc=/dissolve/100/gravity/South/dx/10/dy/65/text/QOaZtOWkqTc4MA==/fontsize/400/dissolve/100/gravity/South/fill/I2E4YThhOA==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" alt="" width="1024" height="739" data-qf-origin="forum/20230807182855front1_0_155891_FpDr377HSDu-zC2p4yxitXdSMQPP.jpg?watermark/3/image/aHR0cHM6Ly9waWMuYXBwLmZxbG9vay5jb20vYWRtaW5fRnYyNzVpbW1Hd0xnX0dTQ29mTWFoR3VkOHBiRC5wbmc=/dissolve/100/gravity/South/dx/10/dy/65/text/QOaZtOWkqTc4MA==/fontsize/400/dissolve/100/gravity/South/fill/I2E4YThhOA==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" /></p><p>优化服务环境,营造“亲民”服务氛围</p><p> </p><p> </p><p>为更好地接待本辖区及周边乡镇的办证群众,高山派出所想群众之所想,在何亮所长和高居华教导员安排下,专门添置了一批新的桌椅,同时优化服务大厅设备摆放,打造宽敞整洁明亮的办事环境。</p><p> </p><p>考虑到炎炎夏日、酷暑难耐,高山派出所还特别为办事群众准备了当日现煮凉茶,还有结合了反诈、禁毒等宣传功能的小扇子、一次性水杯等。既让办事群众消暑解渴,又潜移默化提高了大家的防范意识。</p><p> </p><p>环境宜人,带来的是心境安宁。窗口全体工作人员始终以热情饱满的服务态度,认真听取办事群众的每一项需求、耐心解答群众的每一个问题,为群众营造一个温馨舒适的办事环境和顺畅无忧的办证体验。</p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pic.app.fqlook.com/forum/20230807182910front1_0_155891_FnEDoGImMJree5IfWJd0DUooZi2g.jpg?watermark/3/image/aHR0cHM6Ly9waWMuYXBwLmZxbG9vay5jb20vYWRtaW5fRnYyNzVpbW1Hd0xnX0dTQ29mTWFoR3VkOHBiRC5wbmc=/dissolve/100/gravity/South/dx/10/dy/65/text/QOaZtOWkqTc4MA==/fontsize/400/dissolve/100/gravity/South/fill/I2E4YThhOA==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" alt="" width="1024" height="737" data-qf-origin="forum/20230807182910front1_0_155891_FnEDoGImMJree5IfWJd0DUooZi2g.jpg?watermark/3/image/aHR0cHM6Ly9waWMuYXBwLmZxbG9vay5jb20vYWRtaW5fRnYyNzVpbW1Hd0xnX0dTQ29mTWFoR3VkOHBiRC5wbmc=/dissolve/100/gravity/South/dx/10/dy/65/text/QOaZtOWkqTc4MA==/fontsize/400/dissolve/100/gravity/South/fill/I2E4YThhOA==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" /></p><p class="empty_paragraph"> </p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pic.app.fqlook.com/forum/20230807182910front1_0_155891_Fohy3xJKJjqFjT1b6IG0fC1x7G6w.jpg?watermark/3/image/aHR0cHM6Ly9waWMuYXBwLmZxbG9vay5jb20vYWRtaW5fRnYyNzVpbW1Hd0xnX0dTQ29mTWFoR3VkOHBiRC5wbmc=/dissolve/100/gravity/South/dx/10/dy/65/text/QOaZtOWkqTc4MA==/fontsize/400/dissolve/100/gravity/South/fill/I2E4YThhOA==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" alt="" width="1024" height="737" data-qf-origin="forum/20230807182910front1_0_155891_Fohy3xJKJjqFjT1b6IG0fC1x7G6w.jpg?watermark/3/image/aHR0cHM6Ly9waWMuYXBwLmZxbG9vay5jb20vYWRtaW5fRnYyNzVpbW1Hd0xnX0dTQ29mTWFoR3VkOHBiRC5wbmc=/dissolve/100/gravity/South/dx/10/dy/65/text/QOaZtOWkqTc4MA==/fontsize/400/dissolve/100/gravity/South/fill/I2E4YThhOA==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" /></p><p>工作总结提升服务质效,贯彻“便民”服务举措</p><p> </p><p> </p><p>为进一步加强窗口服务水平,林晓媛副中队长定期组织窗口工作人员开展业务培训和交流,切实贯彻落实最新的政策规定和操作规范,不断提升业务能力。</p><p> </p><p>为有效应对暑期业务高峰期,高山派出所服务窗口延续常态化进行的上门服务等广受好评的做法,统筹安排,通过全面升级推行“延时”服务、预约服务、容缺办理等一系列便民举措,灵活开展业务办理工作,切实让办事群众享受便捷、高效贴心服务。</p><p> </p><p>在群众等候期间,导办员提前“一次性”告知群众办理业务所需的材料及流程时限,并帮助复印所需材料。针对书写困难及不会使用智能机的老年人等,工作人员也全程提供咨询登记、受理缴费等“保姆式”代办、帮办服务,充分照顾到弱势群体的现实需求,切实为群众解忧。</p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pic.app.fqlook.com/forum/20230807182923front1_0_155891_Foe2it8Foy2wHhSmvF3DkBMOf5f4.jpg?watermark/3/image/aHR0cHM6Ly9waWMuYXBwLmZxbG9vay5jb20vYWRtaW5fRnYyNzVpbW1Hd0xnX0dTQ29mTWFoR3VkOHBiRC5wbmc=/dissolve/100/gravity/South/dx/10/dy/65/text/QOaZtOWkqTc4MA==/fontsize/400/dissolve/100/gravity/South/fill/I2E4YThhOA==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" alt="" width="1024" height="741" data-qf-origin="forum/20230807182923front1_0_155891_Foe2it8Foy2wHhSmvF3DkBMOf5f4.jpg?watermark/3/image/aHR0cHM6Ly9waWMuYXBwLmZxbG9vay5jb20vYWRtaW5fRnYyNzVpbW1Hd0xnX0dTQ29mTWFoR3VkOHBiRC5wbmc=/dissolve/100/gravity/South/dx/10/dy/65/text/QOaZtOWkqTc4MA==/fontsize/400/dissolve/100/gravity/South/fill/I2E4YThhOA==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" /></p><p class="empty_paragraph"> </p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pic.app.fqlook.com/forum/20230807182923front1_0_155891_FhkZIYZfk_mi3bB8T1J9Jqvgq3LM.jpg?watermark/3/image/aHR0cHM6Ly9waWMuYXBwLmZxbG9vay5jb20vYWRtaW5fRnYyNzVpbW1Hd0xnX0dTQ29mTWFoR3VkOHBiRC5wbmc=/dissolve/100/gravity/South/dx/10/dy/65/text/QOaZtOWkqTc4MA==/fontsize/400/dissolve/100/gravity/South/fill/I2E4YThhOA==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" alt="" width="748" height="1024" data-qf-origin="forum/20230807182923front1_0_155891_FhkZIYZfk_mi3bB8T1J9Jqvgq3LM.jpg?watermark/3/image/aHR0cHM6Ly9waWMuYXBwLmZxbG9vay5jb20vYWRtaW5fRnYyNzVpbW1Hd0xnX0dTQ29mTWFoR3VkOHBiRC5wbmc=/dissolve/100/gravity/South/dx/10/dy/65/text/QOaZtOWkqTc4MA==/fontsize/400/dissolve/100/gravity/South/fill/I2E4YThhOA==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" /></p><p>落实服务职能,牢树“为民”服务理念</p><p> </p><p> </p><p>为大力弘扬“马上就办、真抓实干”的工作作风,有效缓解现场等候办事压力,高山所服务窗口安排专门人员为群众进行现场宣传。通过大厅展板展示和办事指南指导等方式,详细介绍了“闽政通”“E福州”“交管12123”等手机APP中相关业务的应用范围和具体申报流程,有效普及了身份证丢失补领、居住证登记等常见户政业务的办理流程,切实发挥网络数据平台的优势,提高了办事效率,真正做到让群众“少跑腿”“少等待”,得到办事群众的一致好评。</p><p> </p><p>同时,高山派出所还结合辖区实际,贯彻何亮所长提出的“日宣百人,月传千人”安防宣传理念,升级服务窗口职能,将其打造成“办事办证+安防宣传”的牢固阵地。利用办事群众排队等待的时间,由民警带领辅警组成宣传小组,以现场讲解、观看视频、指导下载、发放材料等方式开展公安宣传。既利用了群众的碎片化时间,又防止了等待时间过长引发的焦躁情绪,进一步密切了警民关系,切实提高了辖区群众的安全防范意识。</p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pic.app.fqlook.com/forum/20230807182949front1_0_155891_FhQTI_Hk9TOuDUZSujNJ9jN6gHzh.jpg?watermark/3/image/aHR0cHM6Ly9waWMuYXBwLmZxbG9vay5jb20vYWRtaW5fRnYyNzVpbW1Hd0xnX0dTQ29mTWFoR3VkOHBiRC5wbmc=/dissolve/100/gravity/South/dx/10/dy/65/text/QOaZtOWkqTc4MA==/fontsize/400/dissolve/100/gravity/South/fill/I2E4YThhOA==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" alt="" width="1024" height="737" data-qf-origin="forum/20230807182949front1_0_155891_FhQTI_Hk9TOuDUZSujNJ9jN6gHzh.jpg?watermark/3/image/aHR0cHM6Ly9waWMuYXBwLmZxbG9vay5jb20vYWRtaW5fRnYyNzVpbW1Hd0xnX0dTQ29mTWFoR3VkOHBiRC5wbmc=/dissolve/100/gravity/South/dx/10/dy/65/text/QOaZtOWkqTc4MA==/fontsize/400/dissolve/100/gravity/South/fill/I2E4YThhOA==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" /></p><p class="empty_paragraph"> </p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pic.app.fqlook.com/forum/20230807182949front1_0_155891_Flh1e3Gcbq6d29kco_LCOcxDzbgM.jpg?watermark/3/image/aHR0cHM6Ly9waWMuYXBwLmZxbG9vay5jb20vYWRtaW5fRnYyNzVpbW1Hd0xnX0dTQ29mTWFoR3VkOHBiRC5wbmc=/dissolve/100/gravity/South/dx/10/dy/65/text/QOaZtOWkqTc4MA==/fontsize/400/dissolve/100/gravity/South/fill/I2E4YThhOA==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" alt="" width="1024" height="737" data-qf-origin="forum/20230807182949front1_0_155891_Flh1e3Gcbq6d29kco_LCOcxDzbgM.jpg?watermark/3/image/aHR0cHM6Ly9waWMuYXBwLmZxbG9vay5jb20vYWRtaW5fRnYyNzVpbW1Hd0xnX0dTQ29mTWFoR3VkOHBiRC5wbmc=/dissolve/100/gravity/South/dx/10/dy/65/text/QOaZtOWkqTc4MA==/fontsize/400/dissolve/100/gravity/South/fill/I2E4YThhOA==/font/5b6u6L2v6ZuF6buR/dx/10/dy/35" /></p><p>近年来,高山派出所服务窗口始终践行“人民至上”的服务宗旨,坚持做到“心中有群众、服务为群众”,主动担当作为,积极为群众解难事、做好事,用真心、热心、贴心的优质服务,不断提升辖区群众的幸福感、安全感和满意度,赢得了群众的好口碑。</p><p> </p><p>来源 福清公安</p> <!----></div> 亲民、为民、便民,真的不错 点赞{:5_248:}{:5_248:}{:5_248:} 为民服务百姓造福 全心全意为人民服务。
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