事发福清！修车修出“网络大战”
<section style="font-size: 14px;letter-spacing: 1px;line-height: 1.75;box-sizing: border-box;font-style: normal;font-weight: 400;text-align: justify;color: rgb(62, 62, 62);"><section style="text-align: center;margin: 0px 0%;line-height: 0;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;" nodeleaf=""></section></section><section style="text-align: left;justify-content: flex-start;display: flex;flex-flow: row;box-sizing: border-box;"><section style="display: inline-block;width: 100%;vertical-align: top;background-color: rgb(183, 181, 182);align-self: flex-start;flex: 0 0 auto;box-sizing: border-box;"><section style="text-align: center;margin: 0px 0px -1px;line-height: 0;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;" nodeleaf=""></section></section><section style="display: flex;width: 100%;flex-flow: column;box-sizing: border-box;"><section style="z-index: 5;box-sizing: border-box;"><section style="margin: -150px 0px 15px;box-sizing: border-box;"><section style="text-align: center;font-size: 16px;color: rgb(255, 255, 255);line-height: 2;letter-spacing: 0px;box-sizing: border-box;"><p style="margin: 0px;padding: 0px;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span leaf="">因对商家的服务不满意</span></strong></p><p style="margin: 0px;padding: 0px;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span leaf="">在网络视频平台上发布视频</span></strong></p><p style="margin: 0px;padding: 0px;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span leaf="">呼吁网友不要到该商家消费</span></strong></p><p style="margin: 0px;padding: 0px;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span leaf="">对商家服务进行了恶意评价</span></strong></p><p style="margin: 0px;padding: 0px;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span leaf="">这种为泄私愤恶意评价商家服务的行为</span></strong></p><p style="margin: 0px;padding: 0px;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span leaf="">可能已经侵犯了名誉权</span></strong></p></section></section></section></section><section style="text-align: center;margin: 10px 0px -1px;line-height: 0;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;" nodeleaf=""></section></section></section></section><section style="text-align: left;justify-content: flex-start;display: flex;flex-flow: row;margin: -1px 0px;box-sizing: border-box;"><section style="display: inline-block;width: 100%;vertical-align: top;background-color: rgb(245, 245, 245);align-self: flex-start;flex: 0 0 auto;box-sizing: border-box;"><section style="text-align: justify;box-sizing: border-box;"><p style="white-space: normal;margin: 0px;padding: 0px;box-sizing: border-box;"><span leaf=""><br/></span></p></section><section style="text-align: center;justify-content: center;margin: 20px 0% 0px;display: flex;flex-flow: row;box-sizing: border-box;"><section style="display: inline-block;width: auto;vertical-align: top;min-width: 10%;max-width: 100%;flex: 0 0 auto;height: auto;align-self: flex-start;box-sizing: border-box;"><section style="justify-content: center;display: flex;flex-flow: row;box-sizing: border-box;"><section style="display: inline-block;width: auto;vertical-align: top;background-color: rgb(2, 54, 155);min-width: 10%;max-width: 100%;flex: 0 0 auto;height: auto;border-left: 0px none rgb(62, 62, 62);border-bottom-left-radius: 0px;border-right: 0px none rgb(62, 62, 62);border-top-right-radius: 20px;align-self: flex-start;box-sizing: border-box;"><section style="margin: 0px;box-sizing: border-box;"><section style="font-size: 28px;line-height: 1.8;letter-spacing: 1px;color: rgb(255, 255, 255);padding: 0px 23px;box-sizing: border-box;"><p style="margin: 0px;padding: 0px;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span leaf="">案件回顾</span></strong></p></section></section></section></section><section style="text-align: right;margin: 6px 0% 0px;box-sizing: border-box;"><section style="display: inline-block;width: 50%;height: 5px;vertical-align: top;overflow: hidden;background-color: rgb(243, 209, 116);box-sizing: border-box;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;line-height: 0;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;" nodeleaf=""></section></section><section style="text-align: justify;font-size: 16px;color: rgb(0, 0, 0);line-height: 2;letter-spacing: 0px;padding: 0px 25px;box-sizing: border-box;"><p style="text-indent: 2em;white-space: normal;margin: 0px;padding: 0px;box-sizing: border-box;"><span leaf="">何某与陈某系朋友关系。2023年年底，出于对陈某的信任，何某来陈某经营的某轿车维修店处更换其轿车的发动机。</span></p></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;line-height: 0;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;" nodeleaf=""></section></section><section style="text-align: justify;font-size: 16px;color: rgb(0, 0, 0);line-height: 2;letter-spacing: 0px;padding: 0px 25px;box-sizing: border-box;"><p style="text-indent: 2em;white-space: normal;margin: 0px;padding: 0px;box-sizing: border-box;"><span style="text-indent: 2em;letter-spacing: 0px;box-sizing: border-box;"><span leaf="">2024年1月25日，何某的车辆完成更换发动机的项目并出厂，后何某分别于2024年2月28日与2024年6月25日到某轿车维修店更换发动机机油。</span></span></p></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;line-height: 0;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;" nodeleaf=""></section></section><section style="text-align: justify;font-size: 16px;color: rgb(0, 0, 0);line-height: 2;letter-spacing: 0px;padding: 0px 25px;box-sizing: border-box;"><p style="text-indent: 2em;white-space: normal;margin: 0px;padding: 0px;box-sizing: border-box;"><span style="letter-spacing: 0px;text-indent: 2em;box-sizing: border-box;"><span leaf="">2024年11月14日，何某告知陈某其发动机出现拉缸现象，要求陈某为其提供修理服务，陈某让其不要私自拆解发动机，待陈某出差回来确认发动机拉缸原因后再行协商，但何某对陈某的建议不予理会并私自拆解发动机。</span></span></p></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;line-height: 0;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;" nodeleaf=""></section></section><section style="text-align: justify;font-size: 16px;color: rgb(0, 0, 0);line-height: 2;letter-spacing: 0px;padding: 0px 25px;box-sizing: border-box;"><p style="text-indent: 2em;white-space: normal;margin: 0px;padding: 0px;box-sizing: border-box;"><span style="letter-spacing: 0px;text-indent: 2em;box-sizing: border-box;"><span leaf="">而后，何某开始陆续通过网络视频平台发布多篇“无良修车拒绝售后，真的技术不够，扯皮来凑，别去店太黑”等文字及某轿车维修店店面照片及何某车辆照片的图文视频。</span></span></p></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;line-height: 0;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;" nodeleaf=""></section></section><section style="text-align: justify;font-size: 16px;color: rgb(0, 0, 0);line-height: 2;letter-spacing: 0px;padding: 0px 25px;box-sizing: border-box;"><p style="text-indent: 2em;white-space: normal;margin: 0px;padding: 0px;box-sizing: border-box;"><span style="text-indent: 2em;letter-spacing: 0px;box-sizing: border-box;"><span leaf="">何某发布的这些视频被许多人收藏、转发，对某轿车维修店在社会公众中的声誉造成负面评价，某轿车维修店的营业额也因此连续下滑。不堪其扰的陈某认为何某已侵犯了某轿车维修店的名誉权，遂诉至福清法院，要求何某立即停止侵权行为，公开发布道歉声明，并赔偿经济损失。</span></span></p></section><section style="text-align: justify;box-sizing: border-box;"><p style="white-space: normal;margin: 0px;padding: 0px;box-sizing: border-box;"><span leaf=""><br/></span></p></section><section style="text-align: center;justify-content: center;margin: 20px 0% 0px;display: flex;flex-flow: row;box-sizing: border-box;"><section style="display: inline-block;width: auto;vertical-align: top;min-width: 10%;max-width: 100%;flex: 0 0 auto;height: auto;align-self: flex-start;box-sizing: border-box;"><section style="justify-content: center;display: flex;flex-flow: row;box-sizing: border-box;"><section style="display: inline-block;width: auto;vertical-align: top;background-color: rgb(2, 54, 155);min-width: 10%;max-width: 100%;flex: 0 0 auto;height: auto;border-left: 0px none rgb(62, 62, 62);border-bottom-left-radius: 0px;border-right: 0px none rgb(62, 62, 62);border-top-right-radius: 20px;align-self: flex-start;box-sizing: border-box;"><section style="margin: 0px;box-sizing: border-box;"><section style="font-size: 28px;line-height: 1.8;letter-spacing: 1px;color: rgb(255, 255, 255);padding: 0px 23px;box-sizing: border-box;"><p style="margin: 0px;padding: 0px;box-sizing: border-box;"><strong style="box-sizing: border-box;"><span leaf="">法官调解</span></strong></p></section></section></section></section><section style="text-align: right;margin: 6px 0% 0px;box-sizing: border-box;"><section style="display: inline-block;width: 50%;height: 5px;vertical-align: top;overflow: hidden;background-color: rgb(243, 209, 116);box-sizing: border-box;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section></section><section style="text-align: justify;font-size: 16px;color: rgb(0, 0, 0);line-height: 2;letter-spacing: 0px;padding: 0px 25px;box-sizing: border-box;"><p style="text-indent: 2em;white-space: normal;margin: 0px;padding: 0px;box-sizing: border-box;"><span style="letter-spacing: 0px;box-sizing: border-box;"><span leaf="">案件受理后，承办法官详细了解案情，考虑到双方系朋友关系，且案件事实较为清晰，认为具备调解基础。</span></span></p></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;line-height: 0;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;" nodeleaf=""></section></section><section style="text-align: justify;font-size: 16px;color: rgb(0, 0, 0);line-height: 2;letter-spacing: 0px;padding: 0px 25px;box-sizing: border-box;"><p style="text-indent: 2em;white-space: normal;margin: 0px;padding: 0px;box-sizing: border-box;"><span style="letter-spacing: 0px;box-sizing: border-box;"><span leaf="">承办法官通过“背对背”沟通方式，一方面指出何某的行为已违反民法典中关于名誉权保护的规定，其发表的文字内容可能引发他人对某汽车维修店的误解，其言论已经超出评价的合理限度。</span></span></p></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;line-height: 0;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;" nodeleaf=""></section></section><section style="text-align: justify;font-size: 16px;color: rgb(0, 0, 0);line-height: 2;letter-spacing: 0px;padding: 0px 25px;box-sizing: border-box;"><p style="text-indent: 2em;white-space: normal;margin: 0px;padding: 0px;box-sizing: border-box;"><span style="letter-spacing: 0px;text-indent: 2em;box-sizing: border-box;"><span leaf="">另一方面缓解陈某的情绪，耐心劝导陈某理解何某作为消费者因担心问题无法得到解决而产生的的焦虑心情，引导双方当事人换位思考。经过多次调解，陈某与何某达成和解协议，何某立即删除其在网络视频平台上发布的侵犯某轿车维修店名誉权的相关视频、评论等内容，并同步在网络视频平台以视频方式向陈某发布赔礼道歉声明。至此，这起因汽车维修纠纷引发的“名誉权保卫战”画上了圆满句号。</span></span></p></section><section style="text-align: justify;box-sizing: border-box;"><p style="white-space: normal;margin: 0px;padding: 0px;box-sizing: border-box;"><span leaf=""><br/></span></p></section><section style="text-align: center;margin: 0px 0px -1px;line-height: 0;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;width: 100%;box-sizing: border-box;" nodeleaf=""></section></section><section style="text-align: center;margin: 0px 0px -1px;line-height: 0;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;" nodeleaf=""></section></section></section></section><section style="text-align: left;justify-content: flex-start;display: flex;flex-flow: row;box-sizing: border-box;"><section style="display: inline-block;width: 100%;vertical-align: top;background-color: rgb(222, 209, 193);align-self: flex-start;flex: 0 0 auto;box-sizing: border-box;"><section style="text-align: justify;font-size: 16px;color: rgb(0, 0, 0);line-height: 2;letter-spacing: 0px;padding: 0px 35px;box-sizing: border-box;"><p style="text-indent: 2em;white-space: normal;margin: 0px;padding: 0px;box-sizing: border-box;"><span leaf="">互联网并非法外之地，互联网平台上不是“情绪垃圾桶”，发表内容时不得以侮辱、诽谤等方式侵害他人名誉权。作为消费者对经营者的服务有作出评价的权利，但评价必须如实、全面、客观，切不可为发泄情绪、博人眼球而触碰公序良俗的底线，甚至逾越法律的红线，否则须承担相应的侵权责任。</span></p></section><section style="text-align: center;margin: 10px 0px 0px;line-height: 0;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;" nodeleaf=""></section></section></section></section><p style="white-space: normal;margin: 0px;padding: 0px;box-sizing: border-box;"><span leaf=""><br/></span></p><p style="white-space: normal;margin: 0px;padding: 0px;box-sizing: border-box;"><span leaf=""><br/></span></p><section style="text-align: center;box-sizing: border-box;max-width: 100%;letter-spacing: 0px;"><p style="box-sizing: border-box;margin: 0px;padding: 0px;"><span leaf="">本文由</span><strong style="box-sizing: border-box;"><span style="font-size: 20px;color: rgb(241, 16, 16);box-sizing: border-box;"><span leaf="">福清法院新媒体制作中心</span></span></strong><span leaf="">出品</span></p><p style="box-sizing: border-box;margin: 0px;padding: 0px;"><span leaf="">转载请标出处</span></p></section></section><p style="display: none;"><mp-style-type data-value="3"></mp-style-type></p><p><br/></p><link rel="stylesheet" href="//www.fqlook.cn/source/plugin/wcn_editor/public/wcn_editor_fit.css?v134_cKz" id="wcn_editor_css"/> 及时解决问题就好了， 发展才是硬道理
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