已缴费却被拉黑!福清一市民莫名进了“医保黑名单”
<section style="box-sizing: border-box; visibility: visible;"><p style="text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box; visibility: visible;"><strong style="box-sizing: border-box; visibility: visible;"><span leaf="" style="visibility: visible;">N海都全媒体记者 林涓 见习记者 蔡怡晴</span></strong></p><p style="text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box; visibility: visible;"><strong style="box-sizing: border-box; visibility: visible;"><span leaf="" style="visibility: visible;"><br style="visibility: visible;"/></span></strong></p><p style="text-align: center; text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box; visibility: visible;"><span leaf="" style="visibility: visible;">近日</span></p><p style="text-align: center; text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box; visibility: visible;"><span leaf="" style="visibility: visible;">福清市民史女士通过智慧海都平台反映</span></p><p style="text-align: center; text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box; visibility: visible;"><span leaf="" style="visibility: visible;">4月27日</span></p><p style="text-align: center; text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box; visibility: visible;"><span leaf="" style="visibility: visible;">她带母亲在福清渔溪虞阳医院</span></p><p style="text-align: center; text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box; visibility: visible;"><span leaf="" style="visibility: visible;">(福清市第四医院)入院</span></p><p style="text-align: center; text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box; visibility: visible;"><span leaf="" style="visibility: visible;">被告知有十几元欠费</span></p><p style="text-align: center; text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box; visibility: visible;"><span leaf="" style="visibility: visible;">便充值了100元</span></p><p style="text-align: center; text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box; visibility: visible;"><span leaf="" style="visibility: visible;"><br style="visibility: visible;"/></span></p><p style="text-align: center; text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box; visibility: visible;"><span leaf="" style="visibility: visible;">几天后</span></p><p style="text-align: center; text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box; visibility: visible;"><span leaf="" style="visibility: visible;">她带母亲来福州医院看病</span></p><p style="text-align: center; text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box; visibility: visible;"><strong style="box-sizing: border-box; visibility: visible;"><span leaf="" style="visibility: visible;"><span textstyle="" style="color: rgb(217, 33, 66); visibility: visible;">使用医保卡时</span></span></strong></p><p style="text-align: center; text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box; visibility: visible;"><strong style="box-sizing: border-box; visibility: visible;"><span leaf="" style="visibility: visible;"><span textstyle="" style="color: rgb(217, 33, 66); visibility: visible;">却被告知医保卡</span></span></strong></p><p style="text-align: center; text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box; visibility: visible;"><strong style="box-sizing: border-box; visibility: visible;"><span leaf="" style="visibility: visible;"><span textstyle="" style="color: rgb(217, 33, 66); visibility: visible;">已被卫健委拉入“黑名单”</span></span></strong></p><p style="text-align: center; text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box; visibility: visible;"><strong style="box-sizing: border-box; visibility: visible;"><span leaf="" style="visibility: visible;"><span textstyle="" style="color: rgb(217, 33, 66); visibility: visible;">原因竟是在</span></span></strong></p><p style="text-align: center; text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box; visibility: visible;"><strong style="box-sizing: border-box; visibility: visible;"><span leaf="" style="visibility: visible;"><span textstyle="" style="color: rgb(217, 33, 66); visibility: visible;">福清市第四医院门诊存在欠费</span></span></strong></p><p style="text-align: center; text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box; visibility: visible;"><span leaf="" style="visibility: visible;">这让史女士感到困惑</span></p><p style="text-align: center; text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box; visibility: visible;"><span leaf="" style="visibility: visible;">明明已缴费</span></p><p style="text-align: center; text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box; visibility: visible;"><span leaf="" style="visibility: visible;">为何还会进入“黑名单”</span></p><p style="text-align: center; text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box; visibility: visible;"><span leaf="" style="visibility: visible;">影响正常就医?</span></p><p style="text-align: center; text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box; visibility: visible;"><span leaf="" style="visibility: visible;"><br style="visibility: visible;"/></span></p></section><p><br/></p><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;line-height: 0;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;" nodeleaf=""></section></section><section style="box-sizing: border-box;"><p style="text-align: center; text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><span style="color: rgb(160, 160, 160); box-sizing: border-box;"><span leaf="">福清市第四医院</span></span></p><p style="text-align: center; text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><span leaf=""><br/></span></p></section><section style="text-align: center;justify-content: center;display: flex;flex-flow: row;margin: 10px 0% 0px;box-sizing: border-box;"><section style="display: inline-block;width: auto;vertical-align: top;background-color: rgb(255, 237, 236);min-width: 10%;max-width: 100%;flex: 0 0 auto;height: auto;padding: 0px;align-self: stretch;box-sizing: border-box;"><section style="margin: 0px 0%;box-sizing: border-box;"><section style="color: rgb(255, 100, 97); padding: 0px 20px; text-align: justify; box-sizing: border-box;"><p style="text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><strong style="box-sizing: border-box;"><span leaf="">当事人</span></strong></p></section></section></section></section><section style="margin: 10px 0% 0px;text-align: center;justify-content: center;display: flex;flex-flow: row;box-sizing: border-box;"><section style="display: inline-block;width: auto;vertical-align: top;background-color: rgb(255, 100, 97);min-width: 10%;max-width: 100%;flex: 0 0 auto;height: auto;align-self: flex-start;box-sizing: border-box;"><section style="margin: 5px 0%;box-sizing: border-box;"><section style="color: rgb(255, 255, 255);padding: 0px 20px;box-sizing: border-box;"><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><strong style="box-sizing: border-box;"><span leaf="">欠费未提醒 就上“黑名单”</span></strong></p></section></section></section></section><section style="box-sizing: border-box;"><p style="text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><span leaf=""><br/></span></p><p style="text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><span leaf="">史女士告诉记者,4月27日,她带母亲在福清市第四医院入院,5月2日缴清费用并出院。5月14日,她再次来到福清市第四医院拿药,</span><strong style="box-sizing: border-box;"><span leaf=""><span textstyle="" style="color: rgb(217, 33, 66);">被告知上次住院时产生的一笔门诊费还未缴清,于是她就又交了100元,卡里还余80多元。</span></span></strong></p><p style="text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><strong style="box-sizing: border-box;"><span leaf=""><br/></span></strong></p><p style="text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><span leaf="">5月27日,史女士带母亲来到福建医科大学附属第一医院滨海院区,</span><strong style="box-sizing: border-box;"><span leaf=""><span textstyle="" style="color: rgb(217, 33, 66);">准备使用医保卡办理入院时,系统却显示患者尚有福清市第四医院4月27日诊查费未结算,医保卡无法使用。</span></span></strong></p><p style="text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><span leaf=""><br/></span></p><p style="text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><span leaf="">“明明已经把费用缴清了,怎么还显示欠费?”史女士急忙联系福清市第四医院,经过信息科工作人员排查之后发现,原来是上次产生欠费时,系统自动将史女士母亲的医保卡信息,上传到省卫健委医保黑名单中,因此限制了其正常就医。</span></p><p style="text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><span leaf=""><br/></span></p><p style="text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><span leaf="">明确医保卡无法使用的原因后,福清市第四医院立即将史女士母亲从黑名单中释放出来,可史女士发现医保卡依然无法正常使用,于是她联系省卫健委进行咨询、解决。</span></p><p style="text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><span leaf=""><br/></span></p><p style="text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><span leaf="">史女士认为,欠费后直接将患者拉入医保黑名单这一做法不妥,应先提醒,给予一定补缴时间。</span></p><p style="text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><span leaf=""><br/></span></p></section><section style="text-align: center;justify-content: center;display: flex;flex-flow: row;margin: 10px 0% 0px;box-sizing: border-box;"><section style="display: inline-block;width: auto;vertical-align: top;background-color: rgb(255, 237, 236);min-width: 10%;max-width: 100%;flex: 0 0 auto;height: auto;padding: 0px;align-self: stretch;box-sizing: border-box;"><section style="margin: 0px 0%;box-sizing: border-box;"><section style="color: rgb(255, 100, 97); padding: 0px 20px; text-align: justify; box-sizing: border-box;"><p style="text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><strong style="box-sizing: border-box;"><span leaf="">院方</span></strong></p></section></section></section></section><section style="margin: 10px 0% 0px;text-align: center;justify-content: center;display: flex;flex-flow: row;box-sizing: border-box;"><section style="display: inline-block;width: auto;vertical-align: top;background-color: rgb(255, 100, 97);min-width: 10%;max-width: 100%;flex: 0 0 auto;height: auto;align-self: flex-start;box-sizing: border-box;"><section style="margin: 5px 0%;box-sizing: border-box;"><section style="color: rgb(255, 255, 255);padding: 0px 20px;box-sizing: border-box;"><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><strong style="box-sizing: border-box;"><span leaf="">自动上传机制</span></strong></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><strong style="box-sizing: border-box;"><span leaf="">与现有诊疗流程不匹配所致</span></strong></p></section></section></section></section><section style="box-sizing: border-box;"><p style="text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><span leaf=""><br/></span></p><p style="text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><span leaf="">对此,福清市第四医院负责人解释,</span><strong style="box-sizing: border-box;"><span leaf=""><span textstyle="" style="color: rgb(217, 33, 66);">医保黑名单问题主要源于系统升级后的自动上传机制,与现有诊疗流程不匹配。</span></span></strong><span leaf="">在“先诊疗后付费”模式下,医生诊疗时不能及时确认患者医保卡余额,部分患者挂号后产生诊疗费却未自动扣除,导致小额欠费。因系统自动将欠费信息上传,这些患者在其他地方看病时就会遭遇限制。</span></p><p style="text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><span leaf=""><br/></span></p><p style="text-wrap: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><span leaf="">针对这一情况,该负责人表示,目前医院已经关闭自动上传功能,避免因小额欠费影响患者正常就医;其次,将所有黑名单患者信息从省级平台移除,确保患者能正常看病。下一步还将计划通过短信形式通知欠费患者及时处理费用,避免类似情况再次发生。</span></p></section><p><br/></p><p><br/></p><link rel="stylesheet" href="//www.fqlook.cn/source/plugin/wcn_editor/public/wcn_editor_fit.css?v134_cKz" id="wcn_editor_css"/> 黑名单就出不来了这是什么情况? 希望早日解决问题,
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